Since 1889
interchanging rail traffic
FAQ
Vendor Purchase Order/Task Order Terms and Conditions
If a Project is procured pursuant to a Continuous Service Agreement, Services Contract, or any other contract, the terms and conditions shall be as set forth in
those Agreements and Contracts. This purchase order shall serve as a Task Order related to those Agreements and Contracts.
For all other purchases, the following Terms and Conditions shall apply:
By acknowledging this order the Seller covenants and agrees (a) to exempt the Buyer from any obligation to acquire from the Seller or any of Seller’s principals, agents,
legal representatives, lessees, successors and/or assigns, anything required at any time to repair or replace anything herein contracted for, or any part thereof, now or hereafter
covered by any patent owned, controlled or acquired by the Seller; (b) to defend and save harmless the Buyer against any and all claims which may be made, under the
Patent Laws of the United States, on account of the use of the articles and/or things herein purchased and on account of the use of any other article and/or thing furnished
pursuant thereto; (c) to pay any and all costs, attorney’s fees, expenses or judgments arising out of the defense of any such claims as well as all loss which the Buyer shall
suffer through being compelled to remove or refrain from using any such article and/or thing, including but not limited to a product, hardware, software, material, equipment,
and/or tool; (d) to indemnify to the fullest extent provided by law Buyer from all expenses in connection with or resulting from any loss, destruction of property,
damages, bodily injury, sickness, disease or death, sustained by any person, caused in whole part, directly or indirectly, by Buyer’s employees in loading, unloading or
assisting in the loading or unloading, and/or the handling of any goods delivered in response to this order, or being returned to the Seller by reason of error in the filling of
this order or in connection with or arising out of any act or omission by Seller in the performance of this agreement or any work related hereto. Seller shall at its own
expense defend any proceedings brought against Buyer and shall pay all expenses incurred and satisfy all judgments or settlements rendered against Buyer in connection
therewith, irrespective of whether any act or omission to act or any negligence or Buyer caused or contributed thereto. Seller’s indemnification obligation shall not be limited
by a limitation on amount or type of damages, insurance, compensation or benefits payable by or for Seller under any liability imposed by law, including but not limited
to, workers' compensation acts, disability benefit acts and other employee benefit acts; and (e) grant Buyer payment terms of not less than 30 days from the day the Buyer
receives the invoice at ap@terminalrailroad.com. Unless exempt therefrom, Seller agrees to comply with “Equal Opportunity Clause” of Executive Order 11246 as
amended or superseded. Seller agrees to the following; (1) Acknowledge receipt of this order, (2) No draft for supplies will be honored, (3) No charge for packages or
drayage will be allowed, (4) Consignee and Order Number will be shown on each package, (5) To mail all shipping notices to Terminal Railroad, (6) Put the Order
Number, Consignee and Designation of this order on Seller’s invoice, (7) To notify Terminal Railroad at once, if there is any portion of the order Seller
cannot fill promptly, (8) To specify the maker, brand, quality number and other trade designation, etc., on invoices, for all articles furnished, as fully as practicable and (9)
There will be no interest charged on past due accounts.
The Terms and Conditions herein shall be governed by and construed in accordance with the laws of the State of Missouri without regard to applicable principles of conflicts of law. Each of the Parties hereto irrevocably consents to the exclusive jurisdiction of the St. Louis County Circuit Court, 21st Judicial Circuit of Missouri, in connection with any matter based upon or arising out this Agreement or the matters contemplated herein. The Parties further agree that process may be served upon them in any manner authorized by the laws of the State of Missouri for such persons and waive and covenant not to assert or plead any objection which they might otherwise have to such jurisdiction and such process.
Effective March 2, 2026
Corporate:
1017 Olive Street, 5th Floor, St. Louis, Missouri 63101.
Rail Yard:
1201 McKinley Avenue, Venice, Illinois 62090.
Call (314-539-4705) and speak with our Human Resources Department
Contact BYN Mellon
Use RailConnect's Trace function at www.railconnect.com
Call the Manager of Revenue at 618-451-8437 for assistance
Call the Manager of Revenue at 618-451-8437 for assistance
We are a Class III Railroad.
Demurrage refers to the charges that a railroad, like TRRA, bills to industries for the amount of time the industry is in possession of a rail car. By tariff, if a car is placed at an industry after 7 AM on a given day, the industry gets the rest of that day and two additional days of free time during which to load or unload the car. After this time has expired, the railroad can bill for demurrage charges. Demurrage
📱 SMS Messaging Privacy Policy (RingCentral)
Effective Date: 9/5/25
1. Introduction
TRRA values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you receive SMS or MMS messages from a TRRA employee via RingCentral. This policy also describes your rights regarding your information and how you can exercise those rights.
2. Information We Collect
We may collect the following information:
- Your mobile phone number
- Message content (sent and received)
- Consent status and opt-in/opt-out history
- Interaction data (e.g., delivery status, read receipts)
- Date, time and frequency of messages
- Any preferences you provide regarding communications
3. How We Use Your Information
We use your information to:
- Respond to inquiries or support requests
- Send information, alerts, or marketing communications, only if you have provided prior express written consent as required by law
- Maintain records of your consent and opt-out requests
- Comply with legal obligations, including the Telephone Consumer Protection Act (TCPA) and other applicable laws and regulations.
4. Consent and Opt-Out
TRRA does not send, nor do we intend to send promotional or marketing messages via text. You may revoke your consent or opt out of receiving messages at any time by replying "STOP" to any message, or by contacting us using the information below. We will honor opt-out requests promptly, typically within 10 days.
5. Do Not Call Registry
We do not send marketing messages to phone numbers listed on the National Do Not Call Registry unless you have provided the required consent. We may also share your information as required by law, regulation, or legal process.
6. Data Sharing
We do not sell, rent, or share your SMS consent information with third parties. Data may be shared with RingCentral solely for message delivery and compliance purposes. We may also share your information as required by law, regulation, or legal process.
7. Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or mobile networks is 100% secure. We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, or to request information about our data practices. To exercise these rights, please contact us using the information below.
8. Changes to This Policy
We may update this policy periodically. Changes will be posted on our website with the updated effective date.
10. Contact Us
If you have questions about this policy or your data, contact us at:
📧 helpdesk@terminalrailroad.com
📞 618-451-8400
You may also contact us to exercise your rights regarding your information or to submit a complaint.
Terminal Railroad Association of St. Louis
Website Privacy Policy
Last Updated: April 27, 2026
Effective Date: April 27, 2026
Terminal Railroad Association of St. Louis ("TRRA," "we," "us," or "our") is committed to protecting personal information collected through our website and related online services. This Website Privacy Policy explains what information we collect, how we use it, when we disclose it, and the choices available to users. This policy is intended to be clear, accurate, and aligned to TRRA’s actual website operations.
This Privacy Policy applies to information collected through TRRA’s publicly accessible website and related online services.
1. Our Contact Details
Terminal Railroad Association of St. Louis
1017 Olive Street, 5th Floor
St. Louis, Missouri 63101
United States
Main Phone: +1 (618) 451-8400
Privacy Contact: privacy@terminalrailroad.com
TRRA has not appointed a formal Data Protection Officer. Privacy inquiries and requests may be directed using the contact information above.
2. Information We Collect
We collect information you choose to provide to us and certain technical information automatically when you use our website.
2.1 Information You Provide
We may collect the following information when you voluntarily submit it through our website or communicate with us:
- Name
- Email address
- Phone number
- Organization or employer (if provided)
- Information included in website forms or emailed correspondence
2.2 Information Collected Automatically
When you visit our website, we may automatically collect limited technical and usage information, such as:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the site
- Referring website or link
This information is used for website operation, performance, security monitoring, and analytics.
2.3 Sensitive Personal Information
TRRA does not intentionally collect sensitive personal information through the website, including health data, biometric identifiers, government-issued identification numbers, or financial account details. If such information is inadvertently received, it will be handled securely and appropriately.
2.4 Cookies and Similar Technologies
We use cookies and similar technologies to:
- Maintain website functionality
- Support security monitoring
- Measure site usage trends
You may be able to disable cookies through your browser settings; however, some website functionality may be affected.
3. How We Use Your Information
We use collected information to:
- Operate and maintain our website
- Respond to inquiries and requests
- Improve website functionality and content
- Monitor and protect website security
- Comply with legal and regulatory obligations
TRRA does not sell personal information and does not engage in targeted advertising.
4. Information Sharing and Disclosure
We may disclose information in the following circumstances:
- Service Providers: With vendors that support website hosting, analytics, security, or related operations, subject to appropriate confidentiality or contractual restrictions
- Legal Obligations: When required by law, court order, or regulatory authority
- Protection of Rights and Safety: When necessary to protect TRRA’s legal rights, safety, or property
- Business Transfers: In connection with a corporate transaction
We may also disclose aggregated or de-identified information where individuals cannot reasonably be identified.
5. International Data Transfers
TRRA primarily processes information in the United States. If personal information is transferred internationally, TRRA will use reasonable safeguards appropriate to the transfer and consistent with applicable law.
6. Data Security and Retention
6.1 Security Measures
We use reasonable technical and organizational safeguards designed to protect personal information, including:
- Secure website hosting environments
- Encryption for data in transit (HTTPS)
- Access controls for administrative systems
- Employee awareness of data-protection responsibilities
No online system is completely secure, and absolute security cannot be guaranteed.
6.2 Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by law. When information is no longer needed, it is securely deleted or anonymized.
7. Your Privacy Rights
Depending on your jurisdiction and subject to applicable law, you may have the right to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Object to certain processing activities
To submit a request, please use the contact information provided in Section 1. We may take reasonable steps to verify your identity before responding to your request.
8. Children’s Privacy
Our website is not intended for children under the age of 13, and TRRA does not knowingly collect personal information from children.
9. Third-Party Websites
Our website may contain links to external websites not operated by TRRA. We are not responsible for the privacy practices or content of third-party websites, and we encourage users to review the privacy policies of those sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised “Last Updated” date.
11. Questions and Contact
Questions or concerns regarding this Privacy Policy may be directed to:
Terminal Railroad Association of St. Louis